The guiding principles for our organization and the foundation of who we are.
Forged with honesty, respect and pride in everything we do.
Turning care and commitment into action, we are dedicated, connected and accountable to our hotel teams, guests and owners.
Our characteristic of excellence that is paramount in obtaining satisfaction and loyalty.
Where passion meets purpose. Giving back through the spirit of hospitality to the people, neighborhoods and cities that we serve.
We are hospitality mentors, leaders and developers offering a full complement of specialized hotel management services to property owners, institutional lenders and developers. Founded in 1999 by hospitality veteran and current CEO, Jim Gerish, our Emerald team is active and hands-on in our approach offering nimble, pro-active guidance to our on-property Associates. This approach allows us to deliver award-winning hospitality
To serve our guests, clients and staff as a premier hospitality management and consulting firm, applying personal and corporate integrity to each task thereby providing effective, results-oriented, innovative service that generates true value and commitment to excellence.
At Emerald Hospitality Associates, Inc., the safety and security of our guests and associates is our #1 priority. We take great pride in maintaining the highest standards of cleanliness and hygiene. In response to the coronavirus, we have taken additional measures based on global and local public health authorities (including the WHO and CDC) and our franchise brand partners to make our cleaning and hygiene protocols even more rigorous.
2001 Crocker Road, Suite 300
Westlake, Ohio 44145
p 440-239-9848 | f 440-239-9858