Portland, ME – Embassy Suites by Hilton, one of Hilton Worldwide’s thirteen market-leading brands, announced this month winners of its global brand awards. Embassy Suites by Hilton Portland, Maine, part of Embassy Suites by Hilton’s global brand of upscale all-suites hotels, has won the Make a Difference and the Make it Right Awards of Excellence for demonstrating the highest combined guest satisfaction scores in overall service, problem resolution and culture. The Embassy Suites by Hilton Portland, Maine is owned by KTB Hospitality and managed by Emerald Hospitality Associates.
Embassy Suites Portland, Maine was presented with the award based on scores given by guests specifically asking about their experience at the hotel regarding the service and culture. This year marks the second time that the Embassy Suites by Hilton Portland, Maine has been recognized for this award.
“We are honored to have received this distinction,” said Scott McKenney General Manager, Embassy Suites by Hilton Portland, Maine “We strive not only to be a business leader within our community but also to contribute to the esteem of the entire Embassy Suites by Hilton brand, which has earned numerous awards for guest satisfaction throughout the years.”
All guests at Embassy Suites by Hilton Portland, Maine enjoy the brand’s signature amenities including a complimentary made-to-order breakfast, a two-hour complimentary evening reception with snacks and drinks and all-suite accommodations with two flat-screen high-definition televisions and wet bar fitted with a microwave, mini-fridge and a selection of gourmet coffee and teas. The hotel also provides complimentary 24 hour airport shuttle service, an indoor heated pool, hot tub and sauna and a complete fitness center equipped with state of the art treadmills, elliptical and bicycle.