Emerald Hospitality Associates Honors Top Performers at 2016 General Manager Summit


Avon, Ohio – Emerald Hospitality Associates of Westlake, Ohio, hosted a General Manager Summit at the Emerald Event Center in Avon, Ohio on Monday and Tuesday, September 19 and 20.  Regional Operations Managers Josh Cushing and Kim Madigan led forums and team building activities with the General Managers from all regions of the United States.  Top performers from their 21 hotels were honored with the following awards.

  • Highest Growth in Gross Operating Profit – January – July 2016 Year over Year: Gerald Miller – Spring Hill Suites, Waco-Woodway, TX
  • Highest Overall Service score – January – August 2016: Patty Jordan – Fairfield Inn & Suites, Great Barrington, MA
  • Lowest Turnover Ratio rolling 12 months: Adam Cyr – Hampton Inn Presque Isle, Maine

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