Auburn, N.Y. – Hilton Garden Inn has honored Michelle Quintana, Assistant General Manager of the Hilton Garden Inn Auburn, with the Spirit of the Garden Award. This award designates Quintana as a top performer within the global brand of Hilton Garden Inn hotels.
Nominated by their peers because of exemplary loyalty, attitude and service, the chosen team members continually exceed expectations of both customers and fellow team members. Less than one percent of all Hilton Garden Inn team members nationwide receive this honor each year.
Quintana was nominated for the award by her peers after proving to be an exceptional role model. “Michelle continues to make outstanding contributions to guests and team members, showing great enthusiasm in all areas of his work at the hotel,” said Eric Ridley, general manager. “We are proud of her recognition as a Spirit of the Garden Award winner, the company’s most prestigious team member award. Employees like Michelle create a welcoming and exceptional experience for guests which impacts other team members and creates a domino effect of great service.”
Quintana represents the true spirit of Hilton Garden Inn. Employed since July of 2014, Quintana has always gone above and beyond to make guests feel at home by regularly anticipating guests’ needs.
Hilton Garden Inn, which has more than 650 hotels worldwide, recognizes less than 60 team members a year with this honor. As a recipient of the award, Quintana will receive a cash prize of $350, a Spirit Award plaque and other special recognition throughout her career with Hilton Garden Inn.
Located at 74 State Street, Hilton Garden Inn Auburn is situated downtown near the Musical Theater Festival District and the Seward House Museum. The hotel is ideal for business and leisure travelers. All Hilton Garden Inn guests will see why “Life’s Better at the Garden™” through amenities including complimentary Wi-Fi throughout the hotel, 24-hour business center with Print Spots™ remote printing, a state-of-the-art fitness center, indoor heated pool, Event Center and outdoor garden with custom stone fire pit. The Garden Grille and Bar® offers a full cooked-to-order breakfast and dinner, cocktails, and evening room service. The Pavilion Pantry® is open 24 hours and features a complete selection of salty snacks, sweet treats, cold beverages, and frozen, microwaveable packaged items.
Each guest room boast the brand’s signature bedding featuring fresh, white duvets and crisp linens, a spacious and clutter-free work desk with an ergonomic desk chair, and an in-room “hospitality center” with a mini fridge and a microwave oven as well as a Keurig coffee maker.