Hilton Garden Inn, Hilton Worldwide’s upscale global brand of hotels, recently recognized Hilton Garden Inn Lenox Pittsfield as the Brand Performance Award winner for their outstanding achievements during the past year. The property, which is owned by Shanti Hospitality and managed by Emerald Hospitality Associates, received this honor as a best in class performer from among the brand’s 700 hotels worldwide.
“On behalf of the staff, we are honored to receive this brand distinction with the Brand Performance Award,” said Patty Jordan, general manger. “Our team members are committed to providing a welcoming experience with our brand’s signature service, style and SatisfactionPromise™. It is important that our guests have the most positive and memorable experiences possible when they stay with us.”
Though the award goes to the Top 5% performers in the brand, Hilton Garden Inn Lenox Pittsfield is actually ranked among the top 2 percent among 675 hotels worldwide with superior service and high quality scores. In recognition of these achievements, Hilton Garden Inn Lenox Pittsfield received a trophy to display in its lobby. The property was selected as one of nearly 27 individual and hotel recipients from around the world to be recognized as a brand leader with special recognition.