Emerald Hospitality Associates, Inc. is thrilled to announce that our Holiday Inn Express & Suites Columbus-Worthington is a recipient of the 2020 Spirit of True Hospitality Award. The Columbus hotel was able to obtain this award by maintaining the highest levels of excellence through receiving guest scores above 90% for “Guest Love”, Room Cleanliness, and COVID-19 Health & Safety. Achieving this award makes our Holiday Inn Express & Suites Columbus-Worthington #1 in the IHG brand for all of Columbus, OH.
“We are so proud of this award-winning team, especially for achieving this high recognition in the midst of a global pandemic,” said Scott Arra, Sr. Vice President of Operations at Emerald Hospitality. “Emerald Hospitality and the ownership group for this hotel are fully committed to developing and maintaining a high-value asset that exceeds guest expectations and that our Associates are proud to serve. David Conley, our General Manager at this hotel, has embraced Emerald’s passion for true hospitality and has assembled a team that is energized by exceeding guest expectations” comments Arra.