Ithaca, N.Y. – Hilton Garden Inn has honored Jeff Taylor, Guest Service Agent, of Hilton Garden Inn Ithaca with the Spirit of the Garden Award. This award designates Taylor as a top performer within the global brand of Hilton Garden Inn hotels.
Nominated by their peers because of exemplary loyalty, attitude and service, the chosen team members continually exceed expectations of both customers and fellow team members. Less than one percent of all Hilton Garden Inn team members nationwide receive this honor each year.
Taylor was nominated for the award by his peers after proving to be an exceptional role model. “Jeff went out of his way to coordinate a special treat for a young guest from Italy who loves ice cream trucks and faces the challenge of Autism on a daily basis. The child’s parents were so moved by Jeff’s generosity that they wrote an amazing review on Trip Advisor recognizing Jeff for his extraordinary outreach. He continues to make outstanding contributions to guests and team members, showing great enthusiasm in all areas of his work at the hotel,” said Teri Tarshus, General Manager. “We are proud of his recognition as a Spirit of the Garden Award winner, the company’s most prestigious team member award. Employees like Jeff create a welcoming and exceptional experience for guests which impact other team members and create a domino effect of great service.”
Taylor represents the true spirit of Hilton Garden Inn. Employed since March of 2015, Taylor has always gone above and beyond to make guests feel at home by regularly anticipating guests’ needs.
Hilton Garden Inn, which has more than 650 hotels worldwide, recognizes less than 60 team members a year with this honor. As a recipient of the award, Taylor will receive a cash prize of $350, a Spirit Award plaque and other special recognition throughout his career with Hilton Garden Inn.